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Contact Us
Address: |
Richardson Supply,
LTD. |
Toll Free Telephone Number: |
800-635-7695 |
Local Telephone Number: |
614.539.3033 |
Fax: |
(614) 539-3032 |
Categories |
Select Form |
Web Site Issues:Please use this form to contact us with any comments, questions, or concerns regarding the web site. |
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Screen Printing:Please use this form if you would like to contact us about buying or selling screen printing equipment, or schedule an appointment for a demo appointment. |
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Digital Equipment:Please use this form if you would like to contact us about buying or selling Digital equipment, or schedule an appointment for a demo appointment. |
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| *Note: Each link above will open a new browser window with the a form for the following categories. |
Privacy Policy
Information Collection and Use
Richardsonsupply.com collects information from our shoppers at various points on our web site. We do not sell, share, or rent this information to others in any way.
Registration
You can shop on richardsonsupply.com without registering. By registering though you can enjoy a quicker check out as we will store your shipping information for future orders.
Order Form
Here we request contact information (such as name, shipping address and phone number) and financial information (credit card number and expiration date). This information is used for billing and shipping of the orders only. If we have any questions or problems in filling an order, this information is used to contact you.
Cookies
A cookie is a piece of data stored on your computer that contains information about your computers visit to our web site. Usage of a cookie is in no way linked to any personal information while on our site. If you refuse a cookie you may still view the richardsonsupply.com web site, but you will no be able to place an order or register with us.
Log Files
We use IP addresses to analyze and administer the site. IP addresses are not linked to personally identifiable information.
Email Notifications
Once you have placed an order on richardsonsupply.com you will receive an email notification confirming your order. If you have registered with richardsonsupply.com you will receive an email notification of your registration, you will also receive emails informing you of new products and specials. You may chose to stop receiving these notifications at any time.
Removal
You always have the opportunity to be removed from our email registration at any time. Removal information is provided with every email, or you may click here to be removed.
Return Policy
If an item is to be returned call 800-635-7695 let them know your order was placed through the web site and ask for an RMA number (Return Material Authorization) you must have an RMA before sending any item back to us. RMA numbers are good for 7 days after their issue date. Please furnish the invoice number and date. All returned merchandise is subject to a 25% restocking charge. You must inform us about defects, shortages and exceptions within 5 days or the order is considered complete. There are no returns after 15 days.
Security
Richardsonsupply.com has taken every precaution to protect sensitive data sent through our web site. All personal and credit card information entered on your order is transmitted in an encrypted form for your safety. richardsonsupply.com uses Verisign SSL to protect your information. You may verify our certificate by clicking on the Verisign logo.
How to Order
Web Site Orders |
1. Select the products you want and add them to your shopping cart. |
2. Choose whether to Register with richardsonsupply.com or shop as a "Guest". |
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3. Check Out - Fill in the requested information to complete your order. |
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Mail Orders |
Richardson Supply, LTD. |
2080 Hardy Parkway |
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Grove City, OH 43123 |
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Telephone Orders |
(Toll free) 800-635-7695 |
(Local) 614-539-3033 |
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Fax Orders |
(614)539-3032 |
Order Form |
Download a printable Adobe Reader (.pdf) Order Form. Download order form |
Tax Exempt Form |
Download a printable Adobe Reader (.pdf) Tax Exempt Form. Download Tax Form |
Shipping & Handling
Standard shipping for most orders is UPS unless otherwise requested. Shipping and handling rates are based on order weight, size and UPS shipping zones. We are not responsible for UPS or other carrier errors. You must report all damage claims to the delivering carrier. If crating or special packaging is required for proper shipping, customer will be charged accordingly.
Print an Order Form
You may print out a Richardson Supply order form to fax or mail in. The order form is an Adobe PDF file format, so you must have Adobe Acrobat to view and print the order form.
